About A Collections Letter You May Have Received

Why am I receiving a collections letter?

When a consumer receives a collections letter,  it may be because the consumer owes a company money. Sometimes consumers are late on payments because of some unexpected event in their life. Whether it is sudden unemployment or unexpected medical bills, many consumers go into debt for different reasons.

I received a collections letter in the mail. What do I do about it?

If you received a collections letter in the mail, it is an attempt by a third party debt collector to recover an outstanding debt you owe. A debt collector may also try to contact a consumer who may owe a debt by telephone. Communication is the key when corresponding with debt collectors. If you want to validate a debt or have other questions about the debt you may owe answered, contacting the debt collector is necessary.

How did the debt collector get my address to send me a collections letter?

Finding a consumer's contact information can often be difficult. Consumer information – addresses and telephone numbers –  may be outdated. Many debt collectors depend on various location methods and electronic databases to acquire consumer contact information for debt recovery and credit collection purposes. NCO Financial Systems, Inc. -  a global leader in Business Process Outsourcing, including debt collection – endeavors to acquire the most up-to-date contact information to ensure accurate debt collection procedures. 

A consumer's credit report is also an invaluable tool debt collectors use to locate consumers who may owe a debt. The credit report contains the most up-to-date information on a consumer's lenders. In order for a consumer to get a loan approval from a bank or a credit card company, they must provide the lender with the most recent contact information. Other public records debt collectors may use to gain information on consumers include phone number databases and public records information.  

If you received a collections letter from NCO Financial Systems, Inc. and would like more information, contact an NCO Financial Systems, Inc. representative. Contact information can be found on every page of our consumer help unit website.

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